From Tennis Shoes to Black Tie: Preparing For and Training Staff to Handle University VIP events

Preparing for a college or university VIP event takes more than delicious food and first-class décor. One of the biggest challenges can be getting student employees to exchange their tennis shoes and casual attitudes for the appropriate attire and protocol expected when serving the University President and other dignitaries. Join a panel of college and university catering managers to explore best practices for handling the following situations that make college and university catering unique.

You will learn:
• How to manage one more event when you can't say 'no' to a VIP request.
• How to develop upscale menus, service styles and food displays for a cost
conscious budget.
• To train a primarily student workforce on formal etiquette and service protocols.
• How to partner with community and campus contacts to create innovative solutions that meet their business needs and yours.