The front of the house has done its job; the sale is done. Frank will teach you about what the back of the house needs to do to insure that the event will be executed as sold. Frank's company caters thousands of events each year and he has developed a foolproof operational plan that simplifies the process and guarantees a successful outcome for each event. He will help you understand how to develop your own systems that will create similar success in your company.
You will learn: • Ways to develop and implement operational processes. • Techniques to insure that your staff participates in event knowledge management. • How to be ready to handle any size or number of events at any time. • How to map out your systems and processes.
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