Wow! service doesn't have to cost a cent! This session is designed to inspire anyone who is ready to get charged up for taking their service skills to the next level - no matter what that level is. Brian will share insight and techniques that have been proven to elevate service performance to achieve customer satisfaction. This is a can't-miss session especially designed for caterers who wish to deliver passionate and exceptionally memorable service at their events.
You will learn: • Numerous service touches that will greatly impact your image. • Inspirational leadership technique. • Effective management practices for seasonl/part-time service staff.
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