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Measuring the ROI of Wellness Society of Actuaries 2011 Annual Meeting Michael S. Taitel, PhD
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Complete Suite of Health & Pharmacy Services
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Learning Objectives
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Why Focus on Wellness?
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Prevalence of Health Risks
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Risk Factors and Medical Costs
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Wellness Value Chain
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Wellness Program Evaluation - Methodology Considerations
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Program Evaluation Timeline
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Wellness Value Chain
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Integrated Health & Productivity Enhancement Reduces Health Risk
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Wellness Value Chain
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Health Risk Cost Prediction - Modeled
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Change in Cost with Change in Health Risk
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Value of Wellness Participation Study
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Value of Wellness Participation – Risk Flow Summary (Cohort n=2,362)
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Value of Wellness Participation - Individual Risk Factors (Cohort n=2,362)
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Value of Wellness Participation – Financial Results
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Wellness Value Chain
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The Real Problem: The Full Cost of Poor Employee Health
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Measuring Health-related Productivity
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Measuring Productivity
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Change in Productivity Follows Change in Risk
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Wellness Value Chain
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Employee – Customer Satisfaction Logic Chain
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Sears Employee-Customer-Profit Chain
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Sears Employee-Customer-Profit Chain
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Wellness Value Chain
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Linking Employee Satisfaction with Turnover
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Look to the Literature to Support Value
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Wellness Value Chain
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Example of Modeling the Value of Wellness – Influenza Vaccination
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Background
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Walgreens - On the Front Line of Healthcare Delivery
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Thank you!