
Session
Train the Trainer
07:30 28.02.2011
Mont-Royal
Session #019
Kim Hansen
Owner
Kimberly's Catering, Santa Cruz, CA
Did you ever wish you could clone yourself or a member of your staff? Whether you are an owner, a manager or a head chef, this session is for you. Kim will share techniques and methods that will help you learn to coach others in job skills, build your confidence in training staff, feel more effective in your daily management of people, and reduce staff turnover with good training, which is a powerful way to attract and keep good staff.
You will learn:
• Tried and tested methods to train staff quickly and effectively.
• How to motivate people to learn new skills by coaching.
• How to prepare short effective coaching sessions.
• Principles of coaching - how to get your message across and hold people's interest.
• Different adult learning styles and how to make learning fun.

